Field Notes
Pre-shift reading for people who run more than one restaurant. Numbers with sources, playbooks that work without buying anything, and no “5 tips to engage your workforce.”
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The numbers9 min read
The Real Cost of Stale Training in Multi-Unit Restaurants
Turnover near 75%, up to $5,864 to replace one person, and 62% of restaurant workers say bad training would make them quit. The math on stale training, with sources.
Buying smart10 min read
Restaurant LMS Buyer's Guide: 9 Questions to Ask Before You Sign
Most training platforms were built for offices and dressed up for restaurants. Nine questions that expose the difference — and the honest answers to expect.
Playbook8 min read
How to Retrain 19 Locations on a Menu Change in One Day
A menu drops Thursday, service is Friday. The hour-by-hour playbook multi-unit operators use to get every location trained before the rush — with or without software.