Terms of Service

Training software for restaurant companies: managers build and update courses (with AI help), crew take them on their phones, and completion is tracked in a tamper-proof record. By using it, you agree to these terms.

Keep your account information accurate and don't share admin access with people who shouldn't have it. Sign-in is passwordless; treat sign-in links and codes like keys, because they are. You're responsible for what happens under your company's accounts.

Everything your company puts into PlateSpec — courses, menus, photos, videos, rosters, training records — belongs to your company. You give us permission to store and process it only to run the service for you (see the Privacy Policy for exactly what that means). The PlateSpec software, design, and brand belong to us.

PlateSpec's AI proposes course edits, drafts, and translations. A human at your company reviews and approves before anything reaches crew — that's by design, and it means your company is responsible for the accuracy of what it publishes. Don't rely on AI output for legal, medical, or allergy compliance without checking it.

Don't use PlateSpec for anything illegal, don't upload content you don't have rights to, don't try to break into other companies' data, and don't hammer our systems with automated abuse. We can suspend accounts that do — with notice unless the situation makes that impossible.

Prices, terms, and any founding-partner rates are in your signed agreement. The quote is the bill: no setup fees, no per-user charges, no surprise line items — sales tax added where the law requires. If an invoice goes unpaid well past due, we'll talk to you like adults before anything else happens.

We ship improvements continuously, without maintenance windows, and we work hard to keep PlateSpec fast and available — but no software vendor can honestly promise perfection, and we don't. Support: the Ask for Help button inside the app answers simple questions instantly and routes real problems to us; you can also email hello@platespec.com. Response-time commitments are in your agreement.

Cancellation terms are in your agreement — for founding partners, that's 30 days' notice, no termination fee. On the way out you take a full export of your data, free, and we delete our copy on request. No locked doors.

PlateSpec is provided "as is." To the extent the law allows, our total liability for any claim is capped at the fees your company paid us in the twelve months before the claim, and neither of us is liable to the other for indirect or consequential damages. Nothing here limits what can't legally be limited. These terms are governed by the laws of Washington State.

If we materially change these terms, account owners get an email at least 30 days before the change takes effect. Questions: hello@platespec.com.